Success Factors HCM Suite



While every organization wants to simplify HR processes and create a modern workplace that truly engages its employees, managing the complexity of HR and meeting the needs of today’s highly diverse, global workforce can be challenging. How can you provide a core HR system that meets the global needs of your business and engages your workforce? With the SAP SuccessFactors Employee Central solution, you can optimize HR service delivery while providing personalized experiences that improve every employee’s workday.


Simplify payroll processing, gain centralized insights, and ensure compliance with ever-changing laws and regulations, while managing the complexity of local payrolls and standardizing payroll processes for a global workforce. SAP SuccessFactors Employee Central Payroll provides a combination of proven technology, embedded localization, and service delivery in a solution that represents the next generation of payroll process automation


Because employees expect HR experiences to be in-line with what they’re used to in their personal lives, information must be personalized, contextual, and easily accessible – where and when they need it – through their preferred communication channel. The SAP SuccessFactors Employee Central Service Center solution provides employees with personalized HR policy information and the ability to reach out to the HR help desk directly through the system by phone or by e-mail.


As organizations expand into new countries and regions to increase market share and find the right talent, there’s a growing need for organizational efficiency, insight, and compliance. Because local governments work in different ways and require specific processes to be followed, it can be difficult for local and global operating HR organizations to keep track of ever-changing processes and bring the right people in at the right time. With the SAP SuccessFactors Visa and Permits Management solution, you can administrate and automate visa and permits management processes in-line with local requirements to ensure you have the people you need to expand your business.


Automate and accelerate time and attendance in the cloud to improve workforce performance

Empower employees to manage their time-related information with greater ease on their mobile device of choice. In turn, managers can access their team members’ time-tracking information and quickly approve time-off requests.



Improve business results, boost productivity, and increase organizational competitiveness with a learning solution that allows you to develop leaders, assure compliance, and train external audiences.

  • Cloud deployment
  • Improved workforce skills
  • Greater compliance
  • Extended external learning

Succession and Development

Improve business agility through development and succession planning. Fill critical positions quickly by retaining valuable employees and promoting leadership continuity. Create targeted development plans that help ensure capable successors and foster career mobility.

  • Cloud deployment
  • Real-time talent insights
  • Strategic succession management
  • Intelligent career pathing and mentoring

SAP Enable Now

Give employees who use SAP solutions access to the training they need – anytime and anywhere. Simplify the creation and deployment of context-sensitive user help, transaction documentation, training simulations, test scripts, and e-learning materials.

  • Cloud deployment
  • Single-source recordings
  • Customizable learning content
  • Multilanguage support


Performance & Goal

Put employee performance at the centre of your strategy to give your workers the direction, feedback, and recognition they need to perform at their best. Create a unique performance management process that accurately evaluates past performance and improves future performance.

  • Cloud deployment
  • Employee goals aligned with business objectives
  • Continuous coaching and feedback
  • Objective, accurate performance assessments


Boost employee productivity and show your employees that you value their contributions. Attract, motivate, and retain a highly skilled, diverse, and global workforce by adopting a strategic approach to compensation planning and management.

  • Cloud deployment
  • Optimized budgets
  • Rewards and recognition
  • Pay-for-performance culture



Source, engage, and hire the world’s best talent with intelligence and guidance along every step of recruiting – from sourcing and candidate experience to applicant management. Help ensure that recruiting practices are comprehensive and simple enough to allow recruiters and managers to quickly hire the right talent around the world.

  • Cloud deployment
  • Global job distribution
  • Responsive career site and apply
  • Flexible applicant management
  • Line-of-site analytics


Make on-boarding a strategic part of talent management by empowering new hires and internal transfers to ramp up and contribute to corporate goals quickly. Provide engaging, meaningful experiences that are aligned with talent processes such as learning, goal setting, recruiting, and core HR processes.

  • Cloud deployment
  • Mobile new-hire paperwork
  • Pre-day one engagement
  • Cross boarding internal transfers
  • Off boarding exiting employees


Workforce Planning

Meet business needs by finding and closing workforce gaps with SAP SuccessFactors Workforce Planning. Understand operational and strategic human resource gaps to improve headcount planning. Use trends in hiring, turnover, and retirement, and a library of HR strategies and interventions to mitigate risks that can impede progress. Assess the financial implications of workforce planning scenarios by modeling labor composition and costs.

Workforce Analytics

Improve business decisions with trusted intelligence. Investigate challenges such as hiring, diversity, turnover, and performance. Share trends and insights with personalized headlines, HR dashboards, and reports.

  • Cloud deployment
  • Automate data collection
  • Comprehensive HR metrics library
  • Visually interactive HR analysis

SAP Digital Boardroom

Equip C-level executives with real-time contextual information and ad hoc analysis. This next-generation board portal leverages lines of business data from SAP SuccessFactors, SAP S/4HANA and other applications to provide a single source of truth for the company.

  • Cloud deployment
  • Digitized boardroom experience
  • Real-time business intelligence
  • Ad hoc and what-if analysis


Well-being at work

Employee health and well-being has become a top concern for many companies. Health and well-being has been shown to significantly impact workforce productivity, engagement and costs. It has become a critical area for customers faced with the growing demands of an “always on” digitalized workplace and an increasingly diverse workforce where five generations of employees are working alongside each other while facing different kinds of life challenges.

Total workforce management

Talent is the fundamental force behind business success and the key differentiator for organizations across the world. Globalization and new ways of working are rapidly changing how talent interacts with organizations, making it increasingly likely that the top talent needed by your business might not be — and might not want to be — on your payroll.

SAP Jam collaboration

Connect your customers, partners, and employees with key information and processes in the cloud. Streamline HR processes from hire to retire with enterprise collaboration tools. Minimize employee training costs through social learning, and share best practices to drive engagement.

  • Cloud deployment
  • Structured collaboration
  • Enterprise social networking
  • Security and administration

Diversity and inclusion

  • Between changes in the global talent pool and evolutions in how we work, a diversified workforce is no longer optional. Inclusive work environments have become a strategic business imperative that makes the difference between organizations that thrive, and those that fail. But traditional approaches to addressing the workforce diversity challenge, like training and measurement, have limited effectiveness and little long-term success. Methods that address underlying, unconscious bias and influence how we make decisions about our people are far more effective.


Cloud security and data privacy

As a cloud provider, SAP SuccessFactors must secure our customers’ data better than they can, and meet regulatory standards better than they can. The right combination of deployment models and best practices can help IT overcome these challenges.

  • Rigorous physical, network and application security
  • Preventative controls and measures
  • Unwavering corporate commitment to security


SAP SuccessFactors provides a comprehensive set of integration solutions enabling end-to-end business processes across the enterprise with a unified user-experience. With SAP SuccessFactors integration solutions, you lay the foundation for business success in the digital workplace!

  • Productized integrations enable fast, low-risk, and low-cost connections between SuccessFactors and SAP solutions as well as with leading partners.
  • For all custom integration needs a set of tools is available, ranging from simple (focus on business users) to powerful (focus on technical experts) and thus providing the best choice for every use case.

User experience

SAP SuccessFactors User Experience (UX) refers to technology, user interfaces, and interactions of all applications and solutions developed by SAP SuccessFactors via web and natively built applications for the iOS and Android mobile platforms. SAP SuccessFactors provides a simple, intuitive, engaging, and cohesive user experience that helps maximize employee engagement and boost productivity.

Intelligent services

Manage workforce changes in real-time. Whether its processing a leave of absence, a promotion, or onboarding a new hire – Intelligent Services consolidates all relevant transactions across the SAP SuccessFactors HCM suite and third-party systems to deliver an improved, intuitive user experience for employees, managers, and HR.

  • Intuitive and easy for customer admins to manage
  • Streamline disjointed business processes
  • Improved employee experience


In today’s business environment, success depends on being able to act on opportunities and address challenges in an instant. Whether it’s getting a job offer in the hands of a key prospect, ensuring goals are completed on time, or getting immediate insight that your attrition rates just went higher, mobile access has become a critical success factor for enterprises. Companies that excel in providing this access have a significant competitive advantage, they move faster, their employees are more engaged, and they are more productive.

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